Need some reinforcement?

Your CM is overwhelmed?

Develop your activities on social media?

We take care of your community!

Your Community Manager is not a bot and can take a break on evenings and weekends. Our Community Managers can give you peace of mind!

Contact us
Netino website illustration_04_nous_rejoindre

Find the Community Manager you really need

We can work with your in-house teams during your usual operating hours, but can also work 24/7 or only evenings and weekends to broaden your customer service schedule.
Find your CM

1st level answer

• Interact with internet users on your spaces
• Escalation of level 2 messages to relevant teams

Animation

• Involvement in defining your editorial policy
• Publications and engaging answers on your Social Media spaces

Reporting Social Media

• Activity reports
• Analysis of principal Social Media KPIs (engagement rate, reach…)
• Strategic recommendations

Social Ads

• Brand promotion on social media
• Creation of advertising campaigns on Facebook, Twitter, Instagram

Long-term Support

  • 1

    Right profile sourcing

    Thanks to our expertise in recruitment and our network of Community Managers, we source expert and passionate profiles in your sector of activity in a short amount of time.

  • 2

    Onboarding

    We make sure of the quality of the profile for your needs through qualification interviews before presenting him and train him for the mission.

  • 3

    Project Coordination

    Our dedicated account management team guarantees to successfully ensure performance indicators and support you as your needs change.

We work with the major players of Social Media Management

Falcon.io
Facelift
Dimelo
Buffer
Sproutsocial
Socialbakers
Salesforce Social Studio
Hootsuite
Sprinklr
``On Saturday afternoons and Sunday evening, Netino by Webhelp allows us to do a first level reply to our customers to not leave any of our clients with a doubt.``
Fatie Toko eCommerce Perf & customer Relationship Director @ La Poste
24/7

Facebook does not stop on weekends, neither do we

Time-Effective

Quicker on the spot than bad buzz on a Sunday evening

Cost-effective

Teams based in France and abroad, are on-time, and long-term

Multilingual

Social Media is a global language, and we speak it

Social Media 360

Social media but also advice, forums and all platforms generating UGC

Hand in hand

For a partnership that lasts longer than a tweet

Web advisor, Community Managers, Social Media Managers… our team for your communities!

Our know-how in recruiting, training, psychologically support and supervising our teams allows us to ensure continuous quality and a flexibility specific to the world of Social Media.

We have a large pool of Community Managers covering different sectors. They are selected for their experience and passion.

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Community Managers believe in us

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languages covered

Interested? Let's meet up !

If you have arrived here, there is a good chance that we can help you manage your content. It's time to meet!

They trust us

Renault
France Télévisions
Ouest France
Nutella
Boursorama
BFMTV
Axa
M6
E Leclerc
Le Figaro
Canal Plus
SNCF
Orange
Le Monde