Need some reinforcement?

Your CM is overwhelmed?

Develop your activities on social media?

We take care of your community!

Your Community Manager is not a bot and can take a break on evenings and weekends. Our Community Managers can give you peace of mind!

Contact us
Netino website illustration_04_nous_rejoindre

Find the Community Manager you really need

We can work with your in-house teams during your usual operating hours, but can also work 24/7 or only evenings and weekends to broaden your customer service schedule.
Find your CM

1st level answer

• Answer to interactions with internet users on your spaces
• Escalation of level 2 messages to relevant teams

Animation

• Involvement in defining of your editorial line
• Publications and engaging answers on your Social Media spaces

Reporting Social Media

• Activity reports
• Analysis of principal Social Media KPI (engagement rate, reach…)
• Strategic recommendation

Social Ads

• Brand promotion on social media
• Creation of advertising campaigns on Facebook, Twitter, Instagram

Long-term Support

  • 1

    Good profile sourcing

    Thanks to our expertise in recruitment and our network of Community Managers, we source profiles in a short amount of time with an expertise or passion in your sector of activity.

  • 2

    Onboarding

    We ensure you a quality profile with qualification requirements met before meeting the selected profile(s) for your needs and train him or her for the mission.

  • 3

    Project Coordination

    Our dedicated account management team guarantees to successfully ensure performance indicators and support you as your needs change.

We work with the major players of Social Media Management

Falcon.io
Facelift
Dimelo
Buffer
Sproutsocial
Socialbakers
Salesforce Social Studio
Hootsuite
Sprinklr
``Saturday afternoons and Sunday evenings, Netino by Webhelp allows us to do a first level answer to our customers because we don't want to leave any of them in doubt.``
Fatie Toko Director eCommerce & Customer Relationship @ La Poste
24/7

Facebook doesn’t stop on weekends, nor do we

Time-Effective

Quicker on the spot than bad buzz on a Sunday evening

Cost-effective

Teams based in France and abroad, are on-time, and long-term

Multilingual

Social Media is a global language, and we speak it

Social Media 360

Social media but also advice, forums and all platforms generating UGC

Hand in hand

For a partnership that lasts longer than a tweet

Web advisor, Community Managers, Social Media Managers… our team for your communities!

Our know-how in recruitment, training, psychological support and supervision of our teams allows us to ensure quality, continuous management a flexibility that is specific to the world of Social Media.

We have a large pool of Community Managers covering different sectors. They are selected for their experience and passion.

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Community Managers trust in us

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languages covered

Interested? Let's meet up !

If you have arrived here, there is a good chance that we can help you with your Community Management. It's time to meet!

They trust us

Renault
France Télévisions
Ouest France
Nutella
Boursorama
BFMTV
Axa
M6
E Leclerc
Le Figaro
Canal Plus
SNCF
Orange
Le Monde