Moderation

Moderation

We help you create secure spaces!

Trolls, insults, fake news, false profiles, illicit content, and any other content generated that can affect your brand image and community's safety.

Brands need to be helped in their Social Media Communities

highcompress_media-sociaux

Ubiquity of the
social media

2.2 billion

active users per month on Facebook worldwide

highcompress_media-3

Changing the
attitudes

84%

Millennials say user-generated content has some influence on what they buy

highcompress_etonnement

Brand
at risk

52%

Marketers say social media risk and reputation management is a major concern

16 years of experience in Web Moderation

In that context, brands and media have the duty to secure their social media spaces. Quickly monitoring content generated by the users within online communities is essential for brand protection.

Trust & Safety

Real time removal of non-compliant content
Protection of your community spaces

Alerting

Personalized alert in case of sensitive content
Crisis prevention on social networks

Compliant Content Chart

Aid in defining the brand’s compliant content chart
Continuous enrichment of your moderation rules

Moderatus

Traffic centralization to optimize reactivity
First level of automatic analysis defining a risk note

highcompress_fauteuil

Long-term support!

  • Setup

    A dedicated account manager to help you define a content compliance chart, workflows, and technical implementation

  • Run

    Real-time intervention to regulate any anomaly or track of improvement

  • Reporting

    Activity management to get your main KPIs on track: rejection ads, SLA ,and perceived qualitative insights

Our moderators guarantee your community’s safety

Our know-how in recruitment, training, psychological support and supervision of our teams allows us to ensure quality, continuous management a flexibility that is specific to the world of Social Media: a one-time or permanent team, intervening 24/7 or only in addition to your operating hours.

0

Moderators in France and abroad

0

Languages covered
24/7

24/7

Facebook does not stop on weekends, neither do we.

Time-Effective

Time-Effective

Quicker on the spot than bad buzz on a Sunday evening.

Cost-effective

Cost-effective

Teams based in France and abroad, are on-time, and long-term.

Multilingual

Multilingual

Social Media is a global language, and we speak it.

Social Media 360

Social Media 360

Social media but also advice, forums and all platforms generating UGC

Hand in hand

Hand in hand

For a partnership that lasts longer than a tweet

highcompress_moderatus-moderation

Our technology dedicated to moderation

Moderatus, our dedicated tool for moderation

In-house tool with 16 years of R&D that helps us to moderate more than 30 million texts, photos and videos per month. Artificial Intelligence and Machine Learning help moderators to optimize the quality and productivity of our work.

Master the technologic ecosystem

To adapt ourselves to your needs, we can work directly with your in-house tools or any other market solution (Alcméon, Sprinklr, Dimelo, Facelift…).