Netino in Geneva at the 2013 eCom Conference

Par Marc Antoine | 6 juin 2013 |

The eCom conference in Geneva took place on 30 April. It was a day that brought together the main e-commerce players from across Switzerland: suppliers, clients, e-commerce and online client relationship solution providers. We learnt a lot about this beautiful country. Far from being yet another European country, Switzerland constitutes a market which is more…

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Netino, at the 2013 « Stratégie Clients » Conference

Par Marc Antoine | 19 avril 2013 |

Stratégie Clients conference took place on 16, 17 and 18 April, and welcomed over 13000 visitors, more than 200 exhibitors and 6000 listeners.  The 3 days were jammed packed, and we concluded that there were 3 main themes : the client needs improved support in click-to-chat and/or help & advice forums; multi-channel client communication is…

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