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Articles balisés ‘moderation @en’
Jérémie Mani’s Column on « how to manage dishonest customers on social networks.” »
Jeremie Mani, CEO of Netino, has written a column for relationclientmag.fr on the delicate subject of “how to manage dishonest customers who canvass unfounded negative verbatim across social networks.”
Lire la suiteIn the Nouvel Obs: The incessant challenges of a moderator.
“Gay Marriage” law has been voted : does this mean this is the end of the war on the Web between pros and cons? Not so sure… The moderator work goes on, as discussions forums continue to be full of comments about the subject. Netino was consulted about this subject. You can read the original…
Lire la suiteInterview on IT Research with Jean-Marc Royer, founder of Netino.
Jean-Marc Royer goes into detail about his background and the technicalities of 24/7 moderation. Read it on IT Research.
Lire la suiteNetino moderates Nutella’s Facebook page
As a reaction to an amendment to a financial legal project in 2013, Nutella launched an operation “Let’s talk about Nutella”. The brand asked Netino to moderate it’s Facebook page. The amendment , put in place by Yves Daudigny, targeted an increase of 300% tax on palm oil. This amendment was nicknamed the Nutella Amendment,…
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