Health & Wellness

A digital relationship built on trust, powered by our health and wellness industry experts.

In a sector as vital as healthcare, partnering with trusted experts is essential. Rely on Netino’s expertise to combine rigor with close client relationships.

Responsible moderation & protection of discussion spaces

Monitoring of sensitive content (testimonies, self-medication, misinformation)
Detection of stigmatizing or harmful speech
Compliance with current health and regulatory standards

Patient & Customer care-focused digital support

Timely responses on your social channels and specialized forums
Guidance toward the right contacts (support teams, healthcare professionals, resources)
A neutral, caring tone that fosters trust and reassurance

Patient Voice Analysis

Identifying expectations, concerns, and barriers to engagement
Improving educational content and proposed services
Creating clear, actionable dashboards and KPIs for internal teams

A Trusted Framework

Confidentiality and GDPR compliance
Teams trained in your ethical guidelines and the sensitivity of health-related topics
Audits of conversational flows and continuous improvement recommendations

Support in the Medico-Social Sector

In sensitive sectors like health and wellness, every interaction with your communities must be handled with care, ethics, and empathy.

Netino by Concentrix helps you manage your online conversations in compliance with regulations, while fostering attentive listening and close relationships with your audiences.

Clear benefits for your teams and your audience

Strategic support that sets you apart

Safe and well-moderated discussion spaces
Better information for your audiences
A well-managed online reputation
Useful insights for education and prevention

OUR SUPPORT

on all your essential platforms

Contact us

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