CONTENT MODERATION

Web Content Control
Alert in case of anomaly

COMMUNITY MANAGEMENT

1st level response
Community Animation

SOCIAL LISTENING

Customer verbatim analysis
Customer Voice Report

CONTENT MANAGEMENT

Website's Back Office
Multimedia studio

FREELANCES SOLUTIONS

Staff Delegation / Home office

17 years of experience in managing your social Social Media content

All the content, from you or your users (UGC), is an integral part of your brand image. Managing that image on all digital platforms is therefore a key element of today’s customer experience.

We are helping you to produce, upload, standardize, extend, control, answer, alert, listen… and to make sure all your online brand spaces are true to your brand image and to your online communities.

Whatever your business needs , we’ve got you covered

  • Social media 360

    Social media but also advice, forums and all platforms generating UGC

  • 24/7

    Facebook does not stop on weekends, neither do we

  • Multilingual

    Social Media is a global language, and we speak it

  • Cost-effective

    Teams based in France and abroad, are on-time, and long-term

  • Staff delegation

    Quicker on the spot than bad buzz on a Sunday evening

  • Hand in hand

    For a partnership that lasts longer than a tweet

  • 200 !

    Already 200 clients trust us!

  • Customer Experience

    Couverture de tous les métiers de la CSE en régie

Our Social Media teams

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Our know-how in recruitment, training, and coaching of our teams allow us to ensure quality, continuous management, and flexibility that is specific to the world of Social Media.

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freelances in France and abroad
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languages covered

Our Social Media tools

Moderatus, our special moderation tool

In-house tool with 16 years of R&D that help us moderate more than 300 million texts, photos and videos per month. Artificial Intelligence and Machine Learning are serving moderators to optimize quality of work and productivity.

Control of the technological ecosystem

To adapt ourselves to your needs, we trained to use the main market tools: Hootsuite, Lithium, Alcméon, Buffer, Dimelo, Brandwatch, Sprinklr, Gigya, Livefyver…