Social Listening

Listen to your customers and better grasp your e-reputation ! 

Our team of Social Analysts helps you better find your way among billions of tweets and comments

about your brand.

Data Qualification

Crisis monitoring and alerting

Social Media Reports

Influencers' Identification

Social listening, a major asset for your brand image

Trust our social listening experts to monitor what is being said about you on the web. Prevention, analysis, strategy, the Netino by Webhelp team adapts to your needs.

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The objectives of social listening

  • Communication campaigns

    • Understanding your customers' expectations
    • Identification of the best channels and media
    • Influencers' identification
  • Customer relationship

    • Ensure an effective dialogue with your customers
    • Identification of negative mention peaks
    • Recommendations on services' improvements and customer journeys
  • Sales development

    • Lead Conversion
    • Identification of the expectations of new customers

We work with the best players of Social Media Management

Senior Analysts team

Our analysts are experts in qualifying customers verbatim to provide you with qualitative and quantitative data reports, allowing you to better understand what is being said on the internet

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Crises averted in 2021