Listen to your customers and better grasp your e-reputation !
Our team of Social Analysts helps you better find your way among billions of tweets and comments
about your brand.
Social listening, a major asset for your brand image
Trust our social listening experts to monitor what is being said about you on the web. Prevention, analysis, strategy, the Netino by Webhelp team adapts to your needs.
The objectives of social listening
- Understanding your customers' expectations
- Identification of the best channels and media
- Influencers' identification
- Ensure an effective dialogue with your customers
- Identification of negative mention peaks
- Recommendations on services' improvements and customer journeys
- Lead Conversion
- Identification of the expectations of new customers
We work with the best players of Social Media Management
Senior Analysts team
Our analysts are experts in qualifying customers verbatim to provide you with qualitative and quantitative data reports, allowing you to better understand what is being said on the internet