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Latest trends, best practices, and innovations in digital customer experience.
AI at the Service of Online Security: Going Beyond Trends
With the recent explosion of AI such as Chat GPT, Dall-e, or Midjourney, it was time to talk about them! Let’s start by quickly reviewing the clichés that have been invading our LinkedIn feeds for several months now. Yes, text prediction models, image generation, and even voice generation are impressive…
Influence Marketing: Best Practices to Leverage It
Influence marketing, far from being a passing trend, is experiencing unprecedented growth. According to figures provided by Influencia, the market has seen a staggering 355% growth over a five-year period. The projections for 2023 are equally impressive, with experts estimating that spending in this field will reach a colossal sum…
Twitter 2023: New Features for a New Experience
As a user or social media expert, it is essential to stay updated on the latest trends and new features emerging on different platforms. Today, we’re sharing a recap of the latest Twitter innovations. Since the beginning of 2023, the platform has continued to evolve and make improvements to offer…
How to effectively manage your company’s online reputation?
Online reputation has become a key element in the communication strategy of companies. Customers search for information about your company before making a decision, so it is essential that you effectively manage your e-reputation. Follow these steps to effectively manage your brand image. | Monitor your online reputation The first…
Can education, prevention, and moderation go hand in hand?
Netino by Webhelp is recognized for its expertise in content moderation, but we want to go further! Moderation has become necessary to protect every internet user. But why are we in danger from other users’ content? Can we prevent rather than cure? This week we asked Cédric, our Head of…
Outsource your social media management
Social networks have become essential platforms for companies looking to develop their online presence. However, social media management can be a time-consuming and complex task, requiring specialized expertise to maximize impact and effectiveness. That’s why many companies choose to outsource their social media presence to external providers. What are the…
Instagram: Why your brand absolutely needs to be there
Instagram has become one of the most popular social media platforms in the world. With over 1 billion active users each month, it has become an essential communication channel for businesses wanting to connect with their target audience. If your business is not yet present on Instagram, it’s time to…
Kick: Real competitor or just a Twitch copy?
Kick is a new streaming platform that hopes to compete with Twitch. What can we expect from it? Is it worth abandoning the purple logo for Kick? Will our favorite streamers make the switch? | Kick vs Twitch: No difference? You may have heard about it if you’re a regular,…
Metaverse, Top or Flop?
Metaverse has been the buzzword lately, but we don’t feel concerned, don’t really know what it means, or how to get involved. With constant exposure to euphoric theories, what is the current situation? Are internet users navigating the metaverse? Are brands investing in it? Let’s take stock of these virtual…