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Latest trends, best practices, and innovations in digital customer experience.
Engagement Rate: Best Practices to Beat Records
Engaging your community on social media is an excellent way to improve your visibility and build relationships with your customers. It is important to know how to effectively engage your community to achieve the best results. Ready to explode your engagement rate? | Define a communication strategy A communication strategy…
Micro and macro influencers: who to choose to boost your brand on social media?
Influencers on social media have become an increasingly popular tool for companies looking to promote their products or services. There are several types of influencers, including micro-influencers and macro-influencers. Each has its advantages and disadvantages, and it is important to understand the differences between them to choose the one that…
3 resolutions to adopt for your e-reputation
Goodbye 2021, hello 2022! Starting a new year is always the best time to take stock, set goals, and improve or launch projects. Approach your e-reputation as a whole, starting from your target audience, through community management, to long-term strategy planning. That’s why at Netino by Webhelp, we’re ready to…
Data Annotation, some explanations
You may have heard of data annotation, but do you know what it is? Netino by Webhelp is here to explain it to you! | AI and Data Annotation Data annotation is the process of labeling available data in various formats such as text, video, or images. Labeling refers to…
Influencers and content creators: a real difference?
A content creator influences and an influencer creates content. But then, why do some insist on differentiating them? Ethics, clichés, preferred social network, relationship with their community. Is there really a difference between influencers and being a content creator? | It’s the intention that counts One of the main differences…