News

Latest trends, best practices, and innovations in digital customer experience.

Moderation under Pressure

5 August 2025

The rules are tightening for social media giants. Meta, Snapchat, TikTok, Twitch, YouTube, and X have been summoned by the French government at the beginning of June for a strategic meeting. Led by Aurore Bergé – Minister Delegate for Gender Equality and the Fight against Discrimination – and in the presence of ARCOM, the DGPN (General Directorate of the National Police), and Clara Chappaz, Minister Delegate for Artificial Intelligence and Digital Affairs, the platforms are expected to explain the rise of hateful content online and account for their moderation efforts. In 2024, online hate surged by 16%, prompting the government…

Read More

Engagement Rate: Best Practices to Beat Records

Mar 2, 2023
Posted in |

Engaging your community on social media is an excellent way to improve your visibility and build relationships with your customers. It is important to know how to effectively engage your community to achieve the best results. Ready to explode your engagement rate? | Define a communication strategy A communication strategy…

Micro and macro influencers: who to choose to boost your brand on social media?

Feb 13, 2023
Posted in |

Influencers on social media have become an increasingly popular tool for companies looking to promote their products or services. There are several types of influencers, including micro-influencers and macro-influencers. Each has its advantages and disadvantages, and it is important to understand the differences between them to choose the one that…

5 KPIs to monitor to analyze your community

Jan 26, 2023
Posted in |

Social networks like Instagram and LinkedIn have become essential tools for companies looking to develop their online presence and communicate with their community. To effectively manage a community on social networks, it is important to monitor and analyze different key performance indicators (KPIs). Here are five important KPIs to monitor…

Bonne année 2022

3 resolutions to adopt for your e-reputation 

Jan 13, 2023
Posted in

Goodbye 2021, hello 2022! Starting a new year is always the best time to take stock, set goals, and improve or launch projects. Approach your e-reputation as a whole, starting from your target audience, through community management, to long-term strategy planning. That’s why at Netino by Webhelp, we’re ready to…

Resolutions 2023 to succeed with digital marketing

Jan 5, 2023
Posted in |

Adopting new resolutions can be an excellent way to start the year by setting goals and planning their achievements. At Netino by Webhelp, we are ready to advise and support you on all your social media goals, but we also give you the keys to managing your social networks well.…

Instagram, a mixed 2022 review 

Dec 15, 2022
Posted in |

Instagram has made headlines this year, but maybe not always for the better. Is its strategy working? Who is this network for today? What new features were introduced in 2022? Netino by Webhelp has prepared the Instagram 2022 review for you.  | Jealousy that drives growth  No one will argue,…

Twitch 2022

Twitch, a great year in 2022

Dec 8, 2022
Posted in |

It’s impossible that you haven’t heard of Twitch, especially after the year that just passed. Events, French records, a new management portal for content creators. Netino by Webhelp summarizes for you the things to remember for Twitch in 2022. | Events, again and again It seems like everything happened on…

Data annotation

Data Annotation, some explanations

Dec 1, 2022
Posted in |

You may have heard of data annotation, but do you know what it is? Netino by Webhelp is here to explain it to you! | AI and Data Annotation Data annotation is the process of labeling available data in various formats such as text, video, or images. Labeling refers to…

influenceurs et créateurs de contenu

Influencers and content creators: a real difference?

Nov 24, 2022
Posted in |

A content creator influences and an influencer creates content. But then, why do some insist on differentiating them? Ethics, clichés, preferred social network, relationship with their community. Is there really a difference between influencers and being a content creator? | It’s the intention that counts One of the main differences…